How do I change my business hours on Google?

How do I change my regular business hours on Google?

You change your hours inside your Business Profile. You can do this on Google Search or in the Google Maps app. Both ways use the same Google Account.

On Google Search

1. Sign in to the Google Account that is linked to your Business Profile.
2. Go to your Business Profile. Search for your business name and city, or search for “my business”.
3. Select Edit profile.
4. Open the Hours section and set your main hours.
5. Select Save.

In the Google Maps app

1. Open the Google Maps app on your phone.
2. Tap Business at the bottom right.
3. Tap Edit profile.
4. Change your hours.
5. Tap Save.

What if I am not open on some days?

Google lets you set your main hours or mark the business as closed. If your shop is closed every Monday, for example, mark that day closed. Do not leave a day blank and hope customers guess. A clear closed day is better than a missing one.

How do I change my hours for a holiday?

Do not change your main hours for a short event. Use special hours instead. Special hours cover holidays and other temporary periods. After the date passes, your normal hours apply again, and you do not need to edit them back.

In Ontario, many owners need special hours for Christmas Day, Boxing Day, New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, the Civic Holiday, Labour Day, and Thanksgiving. Check your own plans for each date. Set the special hours a few days before, not on the morning of the holiday.

What if I have different hours for different services?

Some businesses have one set of hours for the store and another for a service, such as delivery or pickup. Google lets you set more hours for these features. Use this option so customers see the right times for the right service.

Why can I not find the Edit profile option?

Check these three things first:

1. You are signed in to the correct Google Account. Many owners have a personal account and a business account.
2. Your business is verified. Google says you must verify your Business Profile to edit info such as business hours.
3. You are looking at your own profile. If you do not own or manage a profile, you can only suggest an edit.

If your business is not verified, follow the verification steps on Google’s help pages first. Verification can use a phone call, a text, an email, a live video call, or a postcard, depending on what Google offers your business. Google picks the method, and you cannot change it.

Will the new hours show right away?

Not always. Google reviews your changes before it updates them live on your profile. You can check your edit status inside your profile. Look at your listing on Search and on Maps after you save, and look again later if the old hours still show.

How do I keep my hours correct?

Wrong hours cost you real customers. A person who drives to a closed door will not forget it. Follow these habits:

• Match your Google hours to the hours on your door, your website, and your other listings.
• Update special hours before every holiday and every planned closure.
• Review your profile when your schedule changes for a new season.
• Check the Collected info section of your profile. Google may call or text the verified phone number on your profile to confirm business details. Answers you give may update your profile. You can review this information and delete anything that is wrong.

Can an employee or a marketing company change my hours?

Yes, if you give them access to your Business Profile. Only give access to people you trust. Never share a verification code with anyone. Google says it will never ask for your verification code.

What should I do if the hours are still wrong?

First, confirm that you saved the edit and that the edit status does not show a problem. Then check whether Google collected different hours from another source. Delete the wrong collected information from your profile. If the problem stays, use the contact support option in Google’s help pages.